DELIVERY & SHIPPING

Delivery Time = Processing Time + Shipping Time

PROCESSING TIME

All items require 3–5 business days for processing.

SHIPPING TIME

Method Shipping Time Price Free Shipping
Standard Shipping 5–8 Business Days $9.99 Over $53
Express Shipping 2–5 Business Days $24.99 Over $131

* Please note that the above time frame does not include production time and does not account for delays caused by suppliers, service disruptions, or weather conditions.

SHIPPING INFORMATION

Please note that the shipping address will be taken from your PayPal record (PayPal payment model). If your shipping address is different from your billing address, please specify it when placing your order.

The address can be changed before we ship your order. However, we cannot change the shipping method or address once the order has been shipped.

ORDER CONFIRMATION

After completing your purchase, you will receive an "Order Confirmation" email (please check your spam folder if you cannot find it). Make sure all information is correct. If you have any questions, please contact us at any time: funswanofficial@gmail.com

ORDER TRACKING

We will send you a notification once your order is ready to be shipped, issue your tracking number, and provide a direct link to the carrier’s tracking website. This email will include your Order ID so you can track your item during transit, as well as the shipping date of your order. You can also check your order status here: Track Order

IMPORTANT

If the carrier returns a package due to an undeliverable address, reshipping fees will be charged if you wish to receive it again. Please note that personalized items are subject to a 30% restocking fee.


Contact us: 7:00 PM – 4:30 PM (EST), Monday to Friday

Company Address: 407, 4th Floor, Building 7, Tianye A Industrial Zone, 2239 Tang Chang Road, Tanglang Community, Taoyuan Street, Nanshan District, Shenzhen, Guangdong, China

Email: funswanofficial@gmail.com

Phone: +86 18271698357